Hitches mark first day of free ATM usage

On day one of free ATM usage across all banks, many customers returned empty handed as machines of many banks simply responded by saying ‘host is off line’. Non-payment of cash from the account of a different bank was also noticed today in some cases. The banks, the ATMs of which did not allow/are not allowing withdrawals from other bank accounts include State Bank of India, State Bank of Hyderabad, Axis Bank and HDFC Bank. When contacted, an HDFC Bank official said the transactions were interrupted for a couple of hours on Wednesday due to the annual closing. Interestingly, all banks are shifting the blame on ‘the bank at the other end’. A senior Andhra Bank official said he had no clue as to why it was happening. “However, as banks have to work out individual agreements with other banks for allowing free-usage of their ATMs, some might have temporarily halted the transactions. But this is not allowed as the RBI directive on free-ATM use has to be implemented,” he added.